Sydney’s Best Administrative Employment Agency

We know how to get it right! We know what best practice looks like and where to find talent! We get to know you and match to the nth degree! Recruitment perfection is our middle name!

Sydney’s Best Administrative Employment Agency

We know how to get it right! We know what best practice looks like and where to find talent! We get to know you and match to the nth degree! Recruitment perfection is our middle name!

OUR RECRUITMENT PROCESS

We’re not like other administrative employment agencies.

We’re your unique recruiter and the way we recruit is different. We’re proud to be challenging the recruitment industry norms by offering flexibility, innovation and unparalleled service levels to your recruitment experience.

Our recruitment process is different because we dig deeper. As a boutique agency, we’re not tangled up in red tape, we are efficient and make things happen. We are thorough and go beyond just skills listed on a CV. We make sure our candidates are matched not only to the job description, but also to your business’s values, dreams and office culture.

OUR RECRUITMENT PROCESS

We know no one size fits all. That’s why our approach is a tailored, bespoke service, with best practice principals, expertise and care!

Permanent Recruitment Process

You can put your full trust in us! From the very beginning of the process, we take the time to get to know you and your business and understand all that is needed. Then our team does all the heavy lifting to find your dream candidates.

1

Call us when you’re ready to hire

As soon as you even start to think about hiring an administrative specialist, give us a call. We’ll walk you through a detailed brief over the phone to make sure we’re crystal clear on your needs. Then we’ll start looking for your dream candidate. We also have all sorts of market intel to share such as surveys, salary guides, market updates and so on – just ask us!

2

We schedule a visit

The perfect candidate is someone who gels with your company culture. To understand that culture and to better understand you and your business, we’ll visit your office, or jump on a video call. This also helps us to understand your ‘office personality’, enabling us to match your working environment with a candidate who shares similar values.

And matching personalities is critical. For example, does your team work quietly with earbuds in, or do you turn up the music? Do you prefer formal team meetings, or casual catch ups in the breakout zone? Every team environment is different and we know that getting the match right – fitting the person to the environment – is why we have a 100% fill rate on our exclusive roles.

3

We give you a plan and timelines

Before the end of our first meeting, we’ll outline a plan and a set of next steps for you, including booking interview times for you to meet your dream candidates. That’s how confident we are in delivering for you. Then, after we say goodbye, you can cross finding a new employee off your to-do list, and leave it with us.

4

You sit back and relax

We’ll start the selection process and match your needs to our stand-out candidates. The information you shared with us in the initial phone call and our in-person visit will be more than enough to guide us.

We’ll take care of everything A to Z, including:

  • Creating a job advertisement
  • Launching a recruitment campaign that targets high-quality candidates
  • Identifying the best of the best applicants
  • Pre-screening based on your defined criteria
  • Pre-interviewing all shortlisted candidates
  • Skills-testing all candidates
  • Coordinating interviews with you
  • Taking feedback from you and the candidates
  • Offering the job to your top pick
  • Coordinating an onboarding checklist (eg. getting the candidate’s bank details, tax declaration and super forms, etc)
  • Meeting with you and your new team member for a starting day check-in
  • Checking in again with you and your new team member at the end of week one
  • Celebrating all anniversaries with you and your new chosen hire

 

As soon as you even start to think about hiring an administrative specialist, give us a call. We’ll walk you through a detailed brief over the phone to make sure we’re crystal clear on your needs. Then we’ll start looking for your dream candidate. We also have all sorts of market intel to share such as surveys, salary guides, market updates and so on – just ask us!

The perfect candidate is someone who gels with your company culture. To understand that culture and to better understand you and your business, we’ll visit your office, or jump on a video call. This also helps us to understand your ‘office personality’, enabling us to match your working environment with a candidate who shares similar values.

And matching personalities is critical. For example, does your team work quietly with earbuds in, or do you turn up the music? Do you prefer formal team meetings, or casual catch ups in the breakout zone? Every team environment is different and we know that getting the match right – fitting the person to the environment – is why we have a 100% fill rate on our exclusive roles.

Before the end of our first meeting, we’ll outline a plan and a set of next steps for you, including booking interview times for you to meet your dream candidates. That’s how confident we are in delivering for you. Then, after we say goodbye, you can cross finding a new employee off your to-do list, and leave it with us.

We’ll start the selection process and match your needs to our stand-out candidates. The information you shared with us in the initial phone call and our in-person visit will be more than enough to guide us.

We’ll take care of everything A to Z, including:

  • Creating a job advertisement
  • Launching a recruitment campaign that targets high-quality candidates
  • Identifying the best of the best applicants
  • Pre-screening based on your defined criteria
  • Pre-interviewing all shortlisted candidates
  • Skills-testing all candidates
  • Coordinating interviews with you
  • Taking feedback from you and the candidates
  • Offering the job to your top pick
  • Coordinating an onboarding checklist (eg. getting the candidate’s bank details, tax declaration and super forms, etc)
  • Meeting with you and your new team member for a starting day check-in
  • Checking in again with you and your new team member at the end of week one
  • Celebrating all anniversaries with you and your new chosen hire

 

Temporary Recruitment Process

A day without your office support staff is challenging. Whether an employee’s out sick or you need extra cover, we will find the right candidate for you. 

Better yet, our turnaround times are lightning-fast. We can have someone in your office and working away in less than a couple of hours. We fill 11th-hour requests (and sometimes even 13th-hour!) all the time and take the stress out of last-minute staffing needs and urgent placements. Even a Sunday night request for a Monday morning temporary need is more than achievable.

Here’s what happens if you need an administrative temp:

1

Call us as soon as you need a temp

Whenever you need a temp, we’re ready to take your call (24/7). You’ll talk to one of our consultants, who’ll ask you a few essential questions to better understand your requirements. The whole call will only take around 15 minutes, and while we chat, we’ll already be compiling a list of eligible candidates in our head.

2

We search for the ideal candidate

We’ll contact the best available candidates for your job. Our exceptional temporary candidates are all screened, tested, and reference checked ahead of time. And they are ready to jump in as soon as needed.

3

We confirm your match

It never takes us long to find someone to cover your role. In fact, our average time to fill a temporary placement is 20 minutes!  Many of our temp workers have a long history with us. The relationships we build with them means they are more than a name and phone number to us. We know them–their strengths, their skills, the hours they are available and how quickly they can be with you. 

In next to no time we’ll call you with the candidate’s name and confirm their arrival time. We will also tell you all about them, their skills and why we think they are special and unique for your role. All you will need to do is sign our standard terms, and you will be on your way to a stress-free day.

4

We check in

We’ll be in touch within the first few hours of your temp starting and, if you’re not happy for any reason, we’ll replace them at no cost. It’s our 200% temporary placement guarantee.  That’s no cost for the first temp placement, and no cost for the first day of the second temp placement either.

Whenever you need a temp, we’re ready to take your call (24/7). You’ll talk to one of our consultants, who’ll ask you a few essential questions to better understand your requirements. The whole call will only take around 15 minutes, and while we chat, we’ll already be compiling a list of eligible candidates in our head.

We’ll contact the best available candidates for your job. Our exceptional temporary candidates are all screened, tested, and reference checked ahead of time. And they are ready to jump in as soon as needed.

It never takes us long to find someone to cover your role. In fact, our average time to fill a temporary placement is 20 minutes!  Many of our temp workers have a long history with us. The relationships we build with them means they are more than a name and phone number to us. We know them–their strengths, their skills, the hours they are available and how quickly they can be with you. 

In next to no time we’ll call you with the candidate’s name and confirm their arrival time. We will also tell you all about them, their skills and why we think they are special and unique for your role. All you will need to do is sign our standard terms, and you will be on your way to a stress-free day.

We’ll be in touch within the first few hours of your temp starting and, if you’re not happy for any reason, we’ll replace them at no cost. It’s our 200% temporary placement guarantee.  That’s no cost for the first temp placement, and no cost for the first day of the second temp placement either.

OUR RECRUITMENT PROCESS

WHY EST10?

We know great recruiting doesn’t just happen. It requires skill and effort, and an innate understanding of what talent looks like. That’s what EST10 is renowned for! Our processes are better because we dig deeper, no surface recruiting here! We ask the right and sometimes difficult questions to both our clients and candidates so we can understand better, aspirations, inspirations, and the big picture–for everyone.

Superb recruiting also requires access to a pipeline of passive and active candidates. As the go to agency for admin recruitment in Sydney and Melbourne, we have this covered! Our pipeline, access to talent,  combined with the best consultants in the market, skilled at spotting talent, we will never let you down.

 

MORE ABOUT OUR RECRUITMENT PROCESS

FREQUENTLY ASKED QUESTIONS

How much does it cost to recruit a contract or permanent administrative role?

Several factors go into the cost of recruitment for a contract or permanent admin hire. To reflect this, our full-service package uses a flat fee structure based on each role’s salary.

How much does it cost to recruit a temp administrative role?

Several elements factor into the cost of recruitment for a temp admin hire, as each role and candidate is unique.  The hourly rate will include the pay rate to the candidate, all the government statutory costs and, of course, the cost for sourcing. But on average, expect anywhere from $40 an hour to $65 an hour, plus GST. 

For a customised quote, give us a call and one of our dream EST10 consultants will tell you the market rates that apply to your needs.

What happens if the candidate doesn’t work out?

Our recruitment process has achieved incredible results for thousands of placements. However, if you are not happy with the match, we’ll take care of it. 

We offer our clients a generous three-month guarantee for permanent placements. And for temp placements, we offer a 200% guarantee–which means we don’t charge for the first temp placement or for the first day of the replacement temp placement. To provide you with some comfort, though, we can’t remember the last time we had to replace one of our temporaries!

Why should I choose EST10 to recruit for me?

We make it easy for you, and we get results. Recruiting administrative talent through us gives you access to the best of the best. That’s the best of the best admin talent and the best of the best recruiting talent (that’s us!). You will experience the same high-touch, concierge-style service you’d expect at a five-star hotel. 

And because we focus on what motivates and drives each person, we attract the best candidates. Our candidate referral rate is over 37%, which means we are never lacking in great talent! We don’t just recruit anyone for our clients – we match the right person to the right job with the right company.

Does EST10 only recruit roles in the Sydney CBD?

You’ll find us outside of the Sydney CBD too. We recruit and place candidates in North Sydney, Parramatta, Ryde, Sutherland Shire and Western Sydney. 

We also work with companies in Melbourne, Brisbane, Adelaide, Perth, New Zealand, and London.

EST10 TALK
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