
They are the superheroes that can turn ‘Can I speak to the manager?’ into ‘Can I speak to your amazing customer service team again?’
They are the superheroes that can turn ‘Can I speak to the manager?’ into ‘Can I speak to your amazing customer service team again?’
Exceptional customer service is the backbone of any thriving business. It’s about more than just answering queries; it’s about building relationships and ensuring customer satisfaction. Your customer service representative is first in line to respond and react to customer issues — a duty only the right person can successfully manage. We recognise that every business is unique and demands a bespoke approach to securing talent. That’s why we tailor our services to fulfil your specific customer service recruitment requirements. Our process goes beyond the surface and investigates the key characteristics that make a winning applicant. We evaluate their problem-solving skills and qualifications and document personal attributes and career aspirations we think could make a positive difference in your organisation.
Why choose EST10 as your customer support staffing agency?
Choosing EST10 means you’re opting for a partner who understands the critical role customer service plays in your business. As a customer support staffing agency, we are committed to helping you find talented and personable industry professionals who will enhance your team and positively contribute to your company’s overall growth and success.
If you’re looking to enhance your customer service team with dedicated and skilled professionals, EST10 is here to help. As a trusted customer service, customer support and contact centre recruitment agency, we are ready to assist you in finding the right talent and career opportunity. Contact us today to discuss your customer service staffing needs.
The traditional recruitment process for a customer service representative involves sifting through a mountain of resumes, conducting endless interviews, and crossing fingers, hoping to strike gold. We’re here to change that!
At EST10, we’re all about delivering a concierge-style experience in the world of recruitment. Your customer service representative is the direct point of contact for your customers. They are responsible for answering questions, resolving issues, and ensuring a positive end-to-end experience. That’s why, beyond the usual skills and qualifications checklist, we dive deep into their values, personalities, and dreams. With access to a wide talent pool, the best consultants, and a knack for spotting talent, we have your best interest at heart!
The EST10 recruitment process
Our approach goes beyond the surface — we dive deep into understanding both our clients and candidates. We ask the right questions (even the tough ones) to unearth the bigger picture.
Our process is simple:
Can’t wait 5-10 days for your new hire? No problem! We can have a temporary candidate with you within hours, even for eleventh-hour requests.
Let’s Get Started
Looking to recruit a Customer Service Representative?
Get in touch with our team to start your recruitment journey.
Or call us directly on 02 9002 0222
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