We say we want innovation, then we engineer environments where the mind is never allowed to wander long enough to produce it. I don’t mean structural boredom, the kind Dan Cable at London Business School describes when work is fragmented into such small tasks. That sort of boredom drains performance.
I’m talking about something less comfortable and more deliberate. Cognitive space. Unallocated mental bandwidth. The moment when there is nothing pressing to respond to, and the brain, almost reluctantly, begins to explore.
When we’re not preoccupied with immediate tasks, the mind shifts into a different gear. It connects ideas that don’t normally sit together. It wanders into questions we usually postpone. It drifts.
We don’t like this state much. It’s uncomfortable. It feels unproductive. Inefficient. Even indulgent. But it may well be where the competitive edge begins. Atlassian’s CEO, Mike Cannon-Brookes, embraced this in what he called ‘ShipIt Days’ – twenty-four hour ‘bursts of freedom and creativity’ where employees where free to work on any project they want that was unrelated to their usual job and present it the next day.