With the skills shortage gun to our heads and the Great Resignation ready to take the lead, organisations did a sharp U-turn. Everything was on offer. Late starts, early finishes, compressed working weeks, hybrid, remote, etc. and more, anything to propitiate.
Tick, at last, we listened. But we didn’t fully understand. Underestimating the appropriate tools and structure to support such a radical change to work, we unwittingly shackled our employees with other constraints. Freedom from workplace structures with the desperately sought autonomy is only achieved when accompanied by responsibility and accountability.