Different working styles

Posted On 9 Jun 2023

Different working styles

9 Jun 2023
Welcome to June's edition of The Assistants Newsletter!

The Assistants Newsletter

Welcome to June's edition of The Assistants Newsletter!

Welcome to the June edition of The Assistants Newsletter!

This month we explore how to identify different working styles, why it is important for your boss, colleagues, and yourself. We are all different, so working out everyone’s quirks and preferences allows you to seamlessly collaborate, setting you up for a successful professional career.

This is not a one size fits all topic – as you progress through your career you will need to constantly work on self-awareness and adjust as necessary.

Much love,


Different working styles

Every person you support is different. There is no cookie-cutter approach when working as an assistant. In fact, it is one of the tougher aspects of the role – understanding the style of person/people you are working with! Blindly assuming they are the same as the last person causes inefficiencies and frustrations for both parties as well as missed opportunities! We have three pieces of advice: get to know your executive, work on self-awareness, and adjust. What works for you and your boss now, might not in 6 months. Look at our recent times with the pandemic- all working styles and patterns were thrown in the air! It is a constant work in progress!

Know your executive

Every person you work or engage will have a slightly (or in some cases, very!) different style. In the beginning, take time to observe the way your executive operates. Are they an early riser, do they work later in the evening, when do they prefer meetings to take place, how much preparation do they need, what might cause stress and pressure etc. Do they like lots of information or just the bare basics? Ask how they would like things done. Not all executives will know how to answer your question. So, to fill in the blanks, keep your eyes and ears open, picking up on the nuances, markers, and indicators. It is amazing what you can ‘see’ when present and keenly observing.

Do not forget, when supporting someone, it’s often more than just the business side of things. Consider the whole picture. For example, do they like to block out time for the gym (important when booking travel or early morning meetings), do they do a school pick up or prefer to be home in time for dinner with the family? Make sure to look at all elements of their life to provide the best support. Understanding a working style takes time, possibly 12 months, to go through all the cycles, pressure points and stressors.

For the basics though, you will soon gauge the best time to schedule catchups, communication modes (i.e., email, text, handwritten notes etc), how much information is ideal (some bosses require every detail, others are happy for you to get on with it). Be receptive and learn from every interaction.


Self-awareness is critical for everyone’s daily life. As an assistant though, it is a must have, can’t leave home without it! Self-awareness provides insight to the impact you have on others. This can be through your actions and your communication. Self-awareness gives you a better understanding of how you are being perceived and the messages you might be sending, consciously or not. When you are representing your executive, it is business imperative. Not just for stakeholders and other executives, but the team and office morale. It all starts at the top and you are the important conduit from your executive to the business. You also need to be aware of the perception you are giving to your boss. Your tone, expression, even how quickly you respond, all sends a message. What is the perception you want your boss to have of you? Whatever this is, be cognisant of the actions and behaviour’s that carry this perception and those that don’t.

Read the signs and signals. Be open to feedback, direct or indirectly received. Having a greater understanding of yourself will assist in moderating how you in turn work in with your executive.


When we say adjust, we don’t mean change who you are! We are talking about adjusting working styles. A successful EA and executive partnership are anchored on syncing and synergies, and it sits with you to make this work. Most managers are open to new processes, ideas, and ways of working, especially if it makes them more efficient and adds value. Foremost, it must be about what works for your boss and the business. Observe first for a good period before suggesting any changes, no matter how big or small.

This is a complex subject, especially if you are supporting multiple people. The key is to be aware, open to ideas and new ways of working, ask for feedback and be willing to adapt, as necessary.

Don’t forget to give it time – building trust, learning working styles and understanding your manager and colleagues doesn’t happen instantly!

Different working styles

What’s new….

Palazzo Salato

Clarence Street

Palazzo Salato is the Love Tilly Devine group’s largest venue, seating 120 across two storeys in a heritage building in the CBD. The new restaurant from the team behind Ragazzi and Fabbrica is inspired by Gramercy Tavern in NYC.


EST10 Hot Job

Executive Assistant to CEO


$130,000 + Super

As a leading player in the media industry, this organisation prides themselves on their commitment to creativity, storytelling, and pushing boundaries. The team is composed of talented professionals who are dedicated to producing captivating content across various platforms, including film, television, digital media, and more.



Most read this month

HR Leader: Adopting new techniques to navigate a tight labour market.

By Roxanne Calder.

Roxanne explains how the talent market remains tight well into 2023. She explores how businesses may benefit from adopting some new recruitment techniques.


Upcoming events

Annie McCubbin – Why Smart Women Buy the Lies.

12:30 pm

Wednesday 28th June

Based on her recently released book Annie will explore how our cognitive biases make us vulnerable to being lied to and scammed. Apart from deliberate scams, these biases also allow us to lie to ourselves and make poor business decisions.


Tracy Sheen

Your Guide to ChatGPT.

12.30pm Wednesday 26th July

In this not to be missed Masterclass – Your Guide to ChatGPT, Tracy will explain what ChatGPT is, how you can use it to help you stay ahead of the competition, and learn how to leverage it to connect in a more meaningful way.



And something for you....

Love Your Nature!

Explore a kaleidoscope of colour, plants and passion with Love Your Nature! Step inside the wonderfully diverse world of plant-love in our new immersive horticultural exhibition.

Plant-love has been happening since the dawn of time. Over eons, they’ve been reproducing with themselves, with other plants… and with the help of water, wind, fungi, insects, and other animals. This year’s exhibition celebrates all kinds of plant-love. From prehistoric plants that use clones, spores and seeds to reproduce, to flowering plants that employ colours, shapes and scents to attract animals, and humans matchmaking for bigger fruit, brighter flowers and to protect wild plants for the future.

Curated by the horticultural team at the Royal Botanic Garden Sydney, Love Your Nature has over 20,000 plants on display and one of the largest living green walls in the Southern Hemisphere.

And something for you....

About the author
Roxanne Calder
Managing Director

As Founder and Managing Director at EST10, Roxanne has an all-encompassing role that includes building and growing the business, as well as actively recruiting and consulting.

After completing a Bachelor’s Degree at Monash University, Roxanne began her recruitment career with renowned recruiter Julia Ross. From there, Roxanne worked in HR and recruitment with a number of global players and boutique businesses throughout Australia, the UK, Singapore and Hong Kong for over 20 years. She has been responsible for managing large teams and projects, implementing RPO models, managing and assisting businesses to an IPO and assisting companies in setting up their recruitment teams and processes.

Following completion of her MBA at the Australian Graduate School of Management, Roxanne launched EST10 in July 2010. In doing so, she hoped to combine the flexibility and high touch service levels of boutique agencies with the structure and strategy afforded to larger firms. Roxanne believes in high-touch, high-care consulting and is always on the lookout for consultants that share this vision of recruitment.