Use salutations and the person’s name. Respect for position matters, so if you are dealing with a doctor or professor, use their title – they earned it! Starting an email with a casual ‘hey!’ won’t cut it. It may indicate a lack of respect or that you don’t take them seriously.
Equally, there is no generation that uses business language quite like the boomer. If you think their business communication lacks emotion, you are right; it is supposed to. Stripped of fluff and straight to the point, boomer bosses communicate with clarity. Don’t take their direct communication personally; relish it.
Rather than delaying, they are more likely to pick up the phone in seeking answers. Boomers prefer face to face or phone conversations instead of email and texting, as it is easier for resolutions. Also, what you see as confrontation, or a difficult conversation may just be a normal day at the office for them.